Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We may collect the following information when you use our Services: Personal Information Name Email address Phone number Shipping address Customer ID / mailbox number Government ID (if required for Customs purposes)
Package Information Tracking numbers Courier details Invoice information Item descriptions (for Customs clearance)
Automatically Collected Data Device information IP address Browsing behavior Login activity
How We Use Your Information
We use your information to: Process shipments and clear Customs Notify you about package status updates Verify your identity Communicate billing or storage fees Improve platform performance Comply with legal and Customs requirements We do not sell your personal data to third parties.
Data Storage & Security
We use industry‑standard security practices to protect your data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.
Invoice & Verification Requirements
We may request an invoice or proof of purchase to: Confirm the value of goods Assist with Customs processing Prevent fraudulent transactions Failure to upload a proper invoice may affect your ability to make claims or receive compensation.
Cookies & Tracking
We may use cookies and tracking technologies to: Improve user experience Track website analytics Maintain login sessions You may disable cookies in your browser, but some features may not function properly.
Data Retention
We retain your information only as long as necessary to: Provide our Services Comply with legal obligations Resolve disputes Maintain transaction records
Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our Services after updates constitutes acceptance of the revised policy.
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